Testbook Off Campus Drive for Customer Support Executive in Noida

Testbook is hiring for the post of Customer Support Executive in Noida. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Testbook

Job Location: Noida

Job Role: Customer Support Executive

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduate

Join our Telegram for more IT job updates - Click Here

Job Responsibilities:

• Interact with customers by phone, e-mail, or online chat concerning various care issues.
• Provide hands-on support for customer care initiatives such as automated provisioning, online billing, order tracking, and detailed account management.
• Solicit cross-selling and up-selling opportunities within the customer care experience
• Tracking and reporting relevant customer care performance metrics.
• Capturing and applying customer feedback.