Thermo Fishers off Campus Drive for Customer Service Representative I in Bangalore

Thermo Fishers is hiring for the post of Customer Service Representative I in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Thermo Fishers 

Job Location: Bangalore

Job Role: Customer Service Representative I

Experience: 0-1 year

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

• Responding promptly and efficiently to customer inquiries via email
• Resolving customer complaints and ensuring customer satisfaction
• Processing orders, forms, applications, and requests accurately and promptly
• Keeping records of customer interactions, transactions, comments, and complaints
• Communicating and coordinating with internal departments to ensure customer needs are met
• Identifying and assessing customers' needs to achieve effective solutions
• Providing product information and recommendations to customers
• Ensures that performance metrics / SLAs are met
• Ensure adherence to all internal / external processes defined

Required Skills:

• A proven track record of delivering flawless customer service
• Excellent written and verbal communication and interpersonal skills
• Excellent problem-solving skills and a customer-centered approach
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in using customer service software and tools
• Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
• 0 – 1 year experience
• Flexible to work the night shift

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW