Unisys is hiring for the post of Associate Tech Svc Desk - L1 in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Unisys
Job Location: Bangalore
Job Role: Associate Tech Svc Desk - L1
Experience: Freshers
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Bachelor's Degree
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Job Role:
- With guidance, performs routine support duties, including:
- Assisting with first line user support by guiding users through the necessary steps to restore functionality,
- Troubleshooting hardware, software and connectivity issues using remote access tools
- Escalating complex issues to 2nd and 3rd level resolver teams, and
- Coordinating and fulfilling end-user service requests including installation of software and user administrative related requests.
- Ensures tickets are managed to closure and keeps users / clients updated on status and progress.
- Learns and complies with the Service Desk, desktop, peripheral and related connectivity and security policies and procedures.
- Contributes to continues improvement of the Service Desk knowledge base.
- Delivers results in support of the organizations SLAs.
- Assists with special projects as assigned
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW