Wipro Walk-In Drive Associate (Non-Voice Process) in Kolkata

Wipro is hiring for the post of Associate (Non-Voice Process) in Kolkata. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Wipro

Job Location: Kolkata

Job Role: Associate (Non-Voice Process)

Experience: 0-2 year's

Employment Type: Full Time

Selection Type: Walk-In

Educational Qualifications: Any Graduate

Job Responsibilities:

• Customer relationship administration.
• Usage of the Customer’s tools/ Follow up of the Customer’s processes & procedures.
• Meeting Customer’s expectations/ targets/ metrics/ Key Performance Indicators.
• Management of all incoming requests/ orders.
• Addressing all written/ verbal requests and complaints received from the Customer.
• Management of the backlog (orders and orders-related requests).
• Manages Customer relationships by providing daily operational support.
• Process improvement proposals/ implementation.
• Processes all order management requests on time and according to the Customer’s instructions/ procedures.
• Keeps Customer informed of progress at all stages.
• Action Sales Orders by following step-by-step processes documented in the provided SOPs.
• Sends purchase orders to Customer’s vendors/ suppliers, asking for acknowledgments and delivery Confirmations.

Required Skills:

• Good command of English (both written & spoken).
• Computer (internet, MS Office package).
• Contract management systems & tools.
• Enterprise Resource Planning system (basic knowledge).
• Customer relations management/ contract management/ supply chain/ logistics.
• Very good verbal & written communication skills.
• Rigorous and accurate working style.

Wipro Walk-In Drive Time&Address:

27th March 2024 – 29th March 2024, 3.00 PM – 6.00 PM

Gate no: 2, Plot no 1, 7, 8 & 9, Block DM Sector V, Salt Lake Kolkata – 700091.