Zapier Off Campus Drive for Technical Support Specialist Across India

Zapier is hiring for the post of Technical Support Specialist Across India. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Zapier

Job Location: Across India

Job Role: Technical Support Specialist

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

• Zapier is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:
• Help customers via chat and email to ensure they have the best experience possible, troubleshooting their problems and answering their questions.
• Help customers across both Paid Support and Premier Support Teams. We’re looking for flexible team members who can help where our customers need us most.
• Zapier Support is a fast-paced, high-volume environment, and you'll work to meet (and hopefully exceed) individual performance targets in areas including average handle time, chat escalation rates, and CSAT
• Help your teammates by answering questions in Slack when someone is stuck.
• Sharing knowledge through lightning talks and Slack updates to help your team members learn new things.
• Contribute to strategic projects such as helping to hone our virtual assistant content, analyzing data and making recommendations about areas of the product we need to fix for our customers, and advocating for bug fixes with our Integration Quality Team.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW